Link Up:
Mastering Business Correspondences

Public Workshop Syllabus 2025

Workshop Date: May 14-15, 2025

Format: In-person

Duration: 2 Days | 6 hours | 10AM - 4PM

Investment Fee

IDR 3,300,000 (Self-Funded)
IDR 3,550,000 (Corporate-Sponsored)

Location: JP Live! Space

Address: The Jakarta Post Building 5th Floor, Jl. Palmerah Barat No 142-143, Jakarta 10270

Workshop Description

This 2-day workshop equips professionals with practical techniques to master professional email writing, customer service correspondence, and meeting documentation.

Participants will learn to write clear, professional, and persuasive communications, enhancing their ability to handle workplace challenges and build strong professional relationships.

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Link-Up-Business-Correspondences-Workshop-B2B-Corporate-Training-Program-by-B_NDL Studios-

Documentation by B/NDL Studios

Workshop Goals / Learning Outcomes

The workshop is designed to deliver the following key learning outcomes for participants:

Master Professional Email Writing
Learn to craft well-structured, clear, and audience-focused emails that leave a lasting positive impression.

Enhance Customer Service Skills
Develop the ability to handle customer inquiries and complaints effectively, using empathetic and solutions-focused language.
Document Meetings and Memos Effectively
Gain techniques to capture and organize key points in meeting minutes and memos for clear and actionable communication.

Participation Policy

We are committed to providing a productive and engaging learning environment for all participants.

We kindly request adherence to the participation policy which highlights punctuality, active participation, healthy discussion and for the participants to come prepared to engage with the workshop materials and participate in activities.

This includes completing any pre-workshop assignments and being ready to share ideas and work during the sessions.

What You Will Learn

Day One: Impactful Inboxes

Module #1: Professional Email Writing
- Crafting clear and purposeful emails
- Email etiquette and tone
- Adapting to different audiences

Module #2: Writing for Customer Service
- Writing to address inquiries
- Handling complaints through writing
- Building relationships through writing

Day Two: Minutes and Memos

Module #3: Essentials of Meeting Minutes
- Purpose and structure of effective meeting minutes
- Capturing key points effectively
- Understanding how to summarize

Module #4: Writing Effective Memos
- Structuring memos for quick readability
- Writing clear and actionable instructions or updates
- Refining key points for clarity

Who Should Attend

The Link Up: Mastering Business Correspondences is designed for:

Professionals in customer service, administration, project management, and operations who need to communicate clearly and efficiently.
Team leaders and managers responsible for documenting meetings, creating updates, and engaging with internal or external stakeholders.
Anyone seeking to enhance their written communication skills for professional growth and improved workplace relationships.

Why It’s Worth Your Time and Investment

Practical Focus
Gain hands-on experience with exercises tailored to real-world business scenarios.
Universal Application
Develop communication skills essential for all industries and roles, from entry-level to leadership.
Immediate Results
Learn techniques you can apply immediately to improve clarity, professionalism, and effectiveness in your business writing.
Professional Growth
Gain skills that are highly sought after in marketing, communications, and business industries.
Certification of Completion
Participants receive a certificate, enhancing their professional credentials.

The Benefits

1-Month Subscription
Each participant will receive a 1-month digital subscription to The Jakarta Post.
Exclusive Access to Workshop Materials
Participants will receive a Learning Kit composed of printed learning materials.

Registration Form

Thank you for your interest in our workshop. Please complete all the necessary details and attach your payment receipt.

Terms & Conditions

Pricing Policy
B/NDL Studios applies a differentiated pricing structure: Self-Funded (IDR 3,300,000) and Corporate-Sponsored (IDR 3,550,000).

The Corporate-Sponsored rate reflects additional administrative processes, such as invoicing, payment terms, and coordination with company representatives.
Payment Terms
- Self-Funded: Full payment is required in advance to confirm registration. Registrants are required to attach the payment receipt in the registration form.
- Corporate-Sponsored: If you select Corporate-Sponsored during registration, our consultant will contact you shortly after submission to arrange payment and invoicing. Registration is confirmed only upon payment approval from the company.
Withdrawal and Refund Policy
To be eligible for a refund, a withdrawal request must be submitted in writing at least 7 (seven) working days before the class starts.
Partial Refunds
Withdrawal requests submitted less than 7 (seven) working days before the class starts will result in a 50% refund.
Notification
All withdrawal requests must be sent via email to learning@bndlstudios.co.
Class Postponement or Cancellation
If the class is postponed or cancelled due to low enrollment or unforeseen circumstances, a full refund will be issued.

Once you have completed your registration process, our team will contact you. We are so excited to have you at the workshop!

B/NDL Studios

We are your partner in elevating your team’s writing skills, and your collaborator in creating impactful and engaging content.

VISIT US

The Jakarta Post Building

3rd Floor
Jl. Palmerah Barat No. 142-143
Jakarta 10270

ASK US

Corporate Training Inquiry