Public Workshops > Online Series > On the Job

We Need to Talk: How to carry difficult conversations in workplace settings

Workshop Dates: October 28, 30 and November 5, 2026

Time: 3 pm - 4:30 pm (WIB / GMT +7)

Duration: 3 sessions x 90 minutes

Instructor: Maggie Tiojakin

Investment: IDR 845,000 net

Platform: Live online via Zoom

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About The Workshop

Many workplace challenges begin with the reluctance to address difficult issues directly. Whether providing feedback, managing disagreement, addressing accountability, communicating change, or raising concerns, professionals often struggle to balance honesty with relationship dynamics.

This workshop aims to approach difficult conversations with greater clarity, intention, and confidence. Participants will understand how to identify the real issue beneath the conversation, communicate difficult messages constructively, manage emotional responses, and maintain trust while addressing challenging issues.

Designed for professionals, managers, and team leaders, this workshop focuses on turning avoidance into productive dialogue and helping people communicate hard things without creating unnecessary conflict.

Workshop Syllabus

Session 1

Wed, Oct. 28, 2026

Identify the ‘real’ conversation

Topics:

Why difficult conversations are often avoided
Symptoms vs. root issues
Separating facts, assumptions, emotions, and interpretations
Clarify the purpose of the conversation

Output: A clear conversation objective and issue statement

Session 2

Fri, Oct. 30, 2026

Between honesty and relationship dynamics

Topics:

The tension between candor and care
Delivering difficult messages respectfully
Understanding defensive reactions
Choosing language that reduces resistance

Output: A framework for communicating difficult messages constructively

Session 3

Thu, Nov. 5, 2026

Moving from conversation to resolution

Topics:

Creating alignment and next steps
Confirming understanding and accountability
Following-up effectively
Preserving relationships after difficult discussions

Output: A practical conversation plan for workplace application.

Key Takeaways

By the end of the workshop, participants will be able to:

01

Identify the underlying issue behind difficult workplace conversations

03

Respond constructively to emotional reactions, disagreement, and resistance

05

Guide difficult conversations toward productive outcomes and accountability

02

Communicate difficult messages with greater clarity, confidence, and respect

04

Balance honesty with relationship management in challenging situations

Public Workshops > We Need to Talk
Registration Form

Thank you for your interest in our workshop. Please complete all the necessary details and attach your payment receipt.

Terms & Conditions

Registration Deadline: October 26, 2026, at 2 pm
We cannot accept new registrations after this date to ensure a high-quality experience and proper onboarding for all participants.
Registration Confirmation
After submitting your registration form and payment receipt, you should receive a confirmation email.

If you do not receive this email within 24 hours, please contact us at ask@bndlstudios.co with the subject line "Registration Confirmation: We Need to Talk"

In your email, please include your Full Name and reattach your payment receipt so we can secure your spot.
Cancellation and Refund Policy
To request a withdrawal, please email learning@bndlstudios.co with the subject line "Request a refund". A full refund is available for requests submitted at least 7 (seven) working days before the class starts. Requests submitted after this period will be eligible for a 50% refund.
Class Postponement or Cancellation
If the class is postponed or canceled due to unforeseen circumstances, a full refund will be issued.

Once your registration is confirmed, you’re all set! We’ll be sending out final workshop details as we get closer to the date. We are so excited to have you join us!